Person-centered care in the provision of Complex Rehabilitation Technologies (CRT)

The purpose of this study is to understand how clients, caregivers, and healthcare providers experience person- centered care (PCC). PCC focuses on encouraging client choice and individuality, team decision- making, and effective communication. For two years, data was collected at a seating and wheeled mobility clinic in Colorado where complex rehabilitation technologies are provided through extensive observations, interviews, and participation at the study site. Ongoing data analysis is being completed to better understand what helps or gets in the way of providing PCC, explore the impact of PCC services on clients and service providers, and suggest ways to improve PCC in practice and through policy reforms. ​